Effective August 10, 2026
1. Information we collect
We may receive your name, email address, telephone number, company name, project details, appointment information, and any files or messages you provide. Hosting services may also collect basic technical data such as IP address, browser type, device type, pages viewed, and timestamps.
2. How we use information
- Respond to inquiries and schedule consultations.
- Prepare quotes and provide contracted editing services.
- Deliver project files and customer support.
- Maintain website security and comply with legal obligations.
3. Service providers
We use third-party providers where necessary, including Calendly for scheduling, Cloudinary for video hosting, website-hosting providers, email services, and mutually agreed file-transfer platforms. Their processing is governed by their own privacy terms.
4. Sharing and sale
We do not sell personal information. We may share information with service providers working on our behalf, when you direct us to do so, or when required by law.
5. Retention and security
We retain information only as reasonably needed for inquiries, projects, records, disputes, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system is guaranteed completely secure.
6. Your choices
You may request access, correction, or deletion of personal information by contacting us. Some information may be retained where required for legal, accounting, fraud-prevention, or contractual purposes.
7. Children and international visitors
Our services are not directed to children under 13. Information may be processed in the United States or other countries where our service providers operate.
8. Updates and contact
We may update this policy and will post the revised effective date here. For privacy questions, email karrarvisuals@gmail.com.