Effective July 27, 2026
Refund Policy
This website does not collect payments. If a client pays later using separately provided payment instructions, refund eligibility depends on whether work has started, how much work has been completed, and whether the agreed service was delivered.
1. Payment requests
Submitting a website inquiry does not create a charge. Quotes, invoices, and payment instructions are sent separately after Karrar Enterprises reviews and accepts a project request.
2. Before work begins
If you cancel in writing before editing or other billable work begins, payments made for that project are eligible for a full refund.
3. After work begins
Once work has begun, Karrar Enterprises may retain the portion of payment covering work already completed and any non-recoverable project costs. Any remaining unused portion will be refunded when applicable. Completed, approved, or delivered custom work is not refundable merely because a client changes their mind.
4. Quality or delivery concerns
Please report a material problem within seven calendar days of delivery. We will first make a reasonable effort to correct work that does not match the agreed scope through the included revision process. If we cannot provide the agreed service, the undelivered portion is eligible for a refund.
5. Duplicate or incorrect charges
Verified duplicate payments or amounts charged in error will be refunded in full.
6. How to request a refund
Email karrarvisuals@gmail.com with your name, project name, payment date, and reason for the request. Approved refunds are returned using the original payment method or another method agreed directly with the client. They are normally initiated within five business days, although a bank or payment provider may need additional time to post the funds.
Karrar Enterprises is operated by Karrar Enterprises LLC, a Wyoming limited liability company.